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Onsite Repair is a product of Service Onsite Repair Pvt Ltd with all rights reserved to it. All the data displayed and represented on the point and participated with the client is the property of the merchandisers enrolled or associated with Onsite Repair Pvt Ltd. However the vendors don't have any claim on domain Service Ninjas as their own. Onsite Repair Pvt Ltd will have the right to terminate association with a vendor anytime without no previous consent. All the bills and checks for all the services will be done by Onsite Repair only.

No claim of charge- back/ refund shall be admissible in-case of satisfactory delivery of service and giving feedback as satisfied/ very satisfied on the service. Also, no request for change in ordered services nor in the duration of the plan opted can be entertained nor any charge- reverse/ refund claimed at any point of time during the contract period.
Once feedback is given by USER as SATISFIED for service written in ticket details, user can not claim that he has not entered service for it. For further correspondence on that service user must send email or call company for support on mentioned numbers handed with transaction confirmation mail.

In case a User alleges deficient or dis-satisfactory delivery of Services, the User must substantiate with supporting documents that Services delivered during the contract period were deficient or dis-satisfactory. The Company reserves the sole discretion to examine the compliant of the User and Report on delivery of Services and Company’s decision shall be final and binding on all parties. In-case the Company on evaluation of relevant evidence determines that Services rendered were deficient or unsatisfactory, also the User shall be entitled to claim charge- back for such amount from the Transaction amount as is proportionate to the Services yet to be rendered.
Please shoot your Complaint/ Refund request/ Charge- back request with your order number by sending email or Communicate on Phone No. -917838206527. Please give valid email id while placing your order. In case you haven't received our acknowledgment, then you must give the date when you had placed your order. This will enable us to track your order number and you'll admit your correct order number from us. You'll immediately admit evidence mail with a ticket number registering your complaint/ request for refund/ charge- back